Security & Privacy Policies

The protection of our customers’ privacy is of the highest importance to us. This document puts forth the details of our Privacy Policy, in respect to the information which is collected on our website (herein referred to as “the Site”). By reading through this document, you will become familiar with:

• What information will be collected from you when you use the Site
• Who collects the information
• How that information is used and by whom
• What security measures are in place to protect this information
• Your rights in relation to this information
• How this policy may change and how we will notify you of any changes

WHAT INFORMATION WILL BE COLLECTED WHEN YOU USE THE SITE?

1. Your Name, Address and Email address

2. Financial information

If you wish to make an automated payment in order to purchase any Goods we will require your credit card number and expiry date. Your financial information is used solely for this purpose. Once your payment has been processed, your financial information will be passed to a credit card processing company. No record of your financial information will be held on the Site or otherwise by us following the processing of your payment. The credit card processing company does not use, share, retain or store this information for any purpose, other than to process your payment for the above purpose.

3. Cookies and System Logging

Cookies are small pieces of information that are transferred to your internet browser (e.g. Firefox), when you access a website. Cookies help online companies understand the way websites are used, which can lead to improvements of both website functionality and the purchasing experience. The data acquired from cookies is only associated to the usage of a particular website, and does not provide any information regarding the browsing habits exogenous to that particular site.

WHO COLLECTS THE INFORMATION?

We, Clicksupplies, collect the information mentioned above for the purpose of improving our website and services. Our full name, contact telephone numbers, email address, and registered office address can be found here. We are registered with, and take ownership of the Data Protection Act 1998.

The personally identifiable information that is required to use the Site is owned solely by us. We do not share, sell or rent your information to any other person, company or organisation in any way other than as disclosed in this document or as stated at the point where the information is collected.

HOW IS THE INFORMATION USED AND BY WHOM?

The above information will be used by us for the following purposes only:

• To provide you with the Goods; and to contact you if we experience problems in processing a payment. You also have the right to "opt-out" of your information being used for marketing and general communication purposes not directly related to the use of our Site. For further details of this right, please see "Your Rights in Relation to this Information" below.

• Data analytics, in order to provide us with insight on how to improve the customer experience (website layout & purchasing experience). This information acquired is from cookies; which we summarise above.

WHAT SECURITY MEASURES ARE IN PLACE TO PROTECT THIS INFORMATION?

To protect your privacy, your financial information is sent to us through a secure server which encrypts it before it is sent to us. The system uses a secure mode using 128 bit SSL encryption. We also use our best efforts to protect your information off-line: it is only given to those of our employees who genuinely need to have access to it in order to perform their job.

Furthermore, our security procedures for storing and disclosing customer details conform with the Data Protection Act 1998 so as to prevent unauthorised access to it. The Site may, from time to time, contain links to other web sites. We are not responsible for the privacy practices of the owners and operators of these sites. We therefore encourage you to read the privacy statements and policies on each site to which you are asked to submit personal information.

YOUR RIGHTS IN RELATION TO THIS INFORMATION

If you wish to change any of your personal information, please contact us by any of the communication routes offered on our contact page. You also have the opportunity to "opt-out" of having your information used for purposes not directly related to the Site at the point where we ask you for that information. For example, if you wish to register to create an account, but do not want to receive future newsletters, promotional emails or marketing material, simply put a cross in the relevant box that appears on our registration form; alternatively, you can change this at any time by going to your account settings and selecting the opt-out box.

POLICY CHANGE:

Please note that we reserve the right to change this policy at any time in the future, with or without notice.

QUESTIONS:

If you have any questions about this document, or our procedures, please contact us by any of the means available.